Most companies acknowledge that communicating and being engaged with the organizations user base who patronize their business is a very crucial consideration and one of the key factors to success and higher revenues. Customer service expectations are growing higher, and the acceptable speed of response is becoming shorter. Companies who are slow to respond to this demand risk jeopardizing customer loyalty. It is important to talk to them, and it is imperative that business need to be able to solve the queries and problems of the customers to ensure survival of the product along with brand establishment. Investments are high to accomplish this business objective, and engaging 24/7 call center are prohibitive. Furthermore, poor customer service can draw ire on social media and they can face a deluge of bad reviews online leading to loss of credibility and reputation.
Softthink has engineered its chatbot solutions to sit right in the midst of all your business operations to gather information, metrics and business intelligence from all facets of the business. Once a client request comes in, the chatbots gear into action, draws information from all sources to provide a complete, comprehensive and accurate response within minutes of the query. Softthinks chatbot prototypes are fully fleshed to handle multiple HR functions in the organization. They can expertly look up and verify employee records, check and compare time sheets for accuracy between metrics from the company and project partners. A seemingly simple question triggers a whole range of tasks running in the background silently that produce the desired results almost immediately
Align your business with the future of intelligent business solutions – Chatbots
Softthink has created and housed Chatbot prototypes on the Cloud that helps simplify complex business functions and helps you to customize and build among the best messaging services for your business needs. We provide a robust toolbox of user and administrative features and fail-safe levels of security that both help you operate your business stress free, while also helping you meet compliance and regulatory requirements.
HARNESSING ARTIFICIAL INTELLIGENCE
Create, build, and deploy feature rich and powerful, industry leading AI-driven chatbots to interface with your customer base, using advances and the unique qualities of machine learning, robotic process automation and artificial intelligence to make it one of the most responsive, dependable and intelligent bots found in today’s technology catalogues. Publish your chatbot easily to all user end points–laptops, mobile devices, web applications, web services, and chat platforms like Facebook Messenger, Telegram, Slack, Skype among others.
UNDERSTAND HOW THE BOT BUILDER PLATFORM IS SET UP
Walk through the features, the power and philosophy behind the architecture, the flexibility and ease of use of the Softthink Bot platform. Automate business communication and reduce operational costs while increasing efficiency quickly.
Softthink has created and housed Chatbot prototypes on the Cloud, that can be quickly and easily deployed for business services. Softthink bots are a priceless tool that helps deliver sales and support through every step of the business process while helping you remain on budget without eroding your competitive edge. Our solutions are flexible and scalable, and are equipped to customize, create and quickly deliver bots to best suite your unique business needs. Chatbot solutions come with a robust toolbox of user and administrative features and fail-safe levels of security that both help you operate your business stress free, while also helping you meet compliance and regulatory requirements.